Hi, I'm Ericđź‘‹

Executive Assistant @NYSITS

Enthusiastic, detail-oriented, and data-driven Executive Assistant, team player, and communicator within the areas of Information Technology, Finance, and Education.

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About Me

Let me introduce myself!

I hold a Bachelor of Science in Business Administration and Management with a concentration in Certified Financial Planning.

Figuring out where I can add value is one of my guiding principles. My motivation to succeed, enthusiasm to communicate and learn, and love of problem-solving enable me to step into any situation.


8 Years
experience

Skills

My soft and technical skills

Soft Skills

Calendar Management

Relationship Management

Travel Arrangement

Meeting Preparation

Drafting and Editing Correspondences

Proofreading Reports

Project Management

Procurement

Hiring, Onboarding, Offboarding

Technical Skills

R

Java

HTML/CSS

SQL

Process Automation

Microsoft Office

Microsoft 365

Google Suite

SharePoint

Power Automate

InfoPath

Timeline

My professional journey
Education
Work

College of Saint Rose

Bachelor of Science in Business Administration and Management
Honors: cum laude
2013

Relationship Manager

Curran Wealth Management
2013 - 2014

Licensing Specialist

NYS Education Department
2015 - 2017

Executive Assistant

NYS Office of ITS
2017 - Present

Accomplishments

Some of the cool things I've done!

Empire Star Public Service Award

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Empire Star Public Service Award

  • Nominated by my peers for the Empire Star Public Service Award. This award is for those who have distinguished themselves through their dedication to serving the public with a high level of performance, integrity, and pride.

  • Awardee selection put on hold due to COVID-19.

Electronic Internal Review Form

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Electronic Internal Review Form

  • Developed, tested, implemented, and maintained the browser based Electronic Internal Review Form application using Microsoft Power Automate, Microsoft SharePoint, and Microsoft InfoPath.

  • Worked hand in hand with stakeholders, project managers, and team members to define the project scope of work, task assignments, and related scheduling.

  • On June 2, 2021, the New York State Office of Information Technology Services officially transitioned over to the Electronic Internal Review Form (e-IRF) application.

  • As of August 24, 2021, my application has successfully processed 125 e-IRF forms and facilitated $101,000,000 in payments.

ITS Admin Community

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ITS Administrative Community

  • I developed the structure and initial content for the Microsoft Teams ITS Administrative Community in response to the Google Workplace pilot program.

  • The development of this community also addressed the need for a safe and collaborative environment where ITS administrative professionals can come together to tackle important issues, ask pressing questions, or casually communicate with each other.

NYS Forum Invited Speaker

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NYS Forum Invited Speaker

  • Invited to speak at the November 2020 NYS Microsoft Office 365 - Community of Practice session.

  • Topic: NYS Office of Information Technology Services Power Automate volunteer group.

Return to work Tracker

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Return to work Tracker

  • In response to the COVID-19 pandemic, I developed our division’s responsive return-to-work staffing arrangement tracking spreadsheet as well as supplemental space planning documentation.

  • This helped ensure an orderly return that adhered to organizational policy and procedures, and was accomplished through staggered scheduling tiers and formula driven calculations.

IRS Safeguards Automation

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IRS Safeguards Automation

  • The Quality Assurance team asked me to help them with a task related to the IRS Safeguards Review. Specifically, they wanted me to manually type in the name of hundreds of file attachments in a separate column within many Microsoft Word tables.

  • This manual work would have taken weeks to complete, so I instead automated it by developing a Microsoft Word macro using the Visual Basic language. This implementation of process automation turned weeks worth of work into a simple click of a button.

Outlook Meeting Automation

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Outlook Meeting Automation

  • In order to solve the problem of expiring recurring Outlook meetings without any notification of their upcoming end dates, I developed an automated notification system using Microsoft Power Automate. Doing so guarantees that any user can protect against recurring meetings that have upcoming end dates from expiring without having the chance to extend or change the meeting invitation.

  • Details about this implementation of process automation can be found on my blog.

Contact Me

Got a project in mind?
Want to collaborate on something?
Send an email, or fill out the form, and let's chat!

Email

EricFletcher3@gmail.com

Location

Albany, New York